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Avaya 6402 Exam Syllabus Topics:

Avaya IP Office Implementation Sample Questions:

1. Which statement about upgrading an existing IP Office system is true?

A) You can upgrade only at midnight.
B) You can upgrade at any time with no additional requirements.
C) You need an upgrade license.
D) You have to purchase all licenses again.
E) You need a new SD card.

2. The company president using a 1416 series telephone has asked for options to prevent other calls from ringing the telephone during certain time periods.
Which two options should be recommended? (Choose two.)

A) Adda Do NotDisturbOnuserButton for the president to use during important telephone calls.
B) Inform the president to dial Short Code #16 (Voicemail off) to use during important telephone calls.
C) Inform the presidentto dialShortCode*08(Do NotDisturb on) to use duringimportant telephone calls.
D) Add a VoicemailOff Buttonfor the president to use during important telephone calls.

3. A customer wants to equally split their T1 or E1 PRI channels for incoming and outgoing calls. Which two techniques will achieve this? (Choose two.)

A) Allocate half the channels to an outgoing Line Group ID.
B) Allocate hall the channels to an incoming Line Group ID.
C) Allocate all the channels to a Line Group ID and use Short Codes to route incoming / outgoing calls.
D) Allocate all the channels to one Line Group ID and separate the outgoing calls via Short Codesand incomingcalls via ICR.

4. On a customer system only three out of four analog trunks are connected to a provider. What should be configured for the fourth trunk port?

A) The Line GroupID needs to be set toDefault.
B) TheIncoming Call Route needs to be set to DataCall.
C) The Line Appearance ID should be set to 700.
D) The Trunk has to be set to Out of Service.

5. The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. Which additional equipment is needed to install the system in a rack?

A) an IP400 Rack Mounting Kit
B) an Uninterruptable Power Supply
C) yellow2meterinterconnect cables
D) a Standard 19" Rack

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