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HP HPE2-E84 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Positioning & Sales Process | 20% | - Value-based selling techniques - Align solutions to customer requirements - Differentiate HPE from competitors |
| Customer Challenges & Market Trends | 15% | - Drivers for as-a-service and hybrid cloud adoption - Business and technical challenges customers face - Value of HPE Financial Services and HPE Services |
| HPE AI Solutions & Value Proposition | 25% | - Use cases and business benefits of AI solutions - HPE and NVIDIA partnership and offerings - HPE AI portfolio and key differentiators |
| HPE GreenLake & Consumption-Based Solutions | 20% | - GreenLake value and consumption model - GreenLake Flex and core solutions - Financial and operational advantages |
| Selling HPE Software as a Service (SaaS) | 20% | - Identify and qualify SaaS opportunities - Positioning HPE SaaS offerings - SaaS model benefits for customers and partners |
HP Selling HPE AI and As-a-Service Solutions Sample Questions:
A customer is comparing HPE GreenLake with a "do-it-yourself" (DIY) approach to building a private cloud. The customer's IT team believes they can save money by purchasing hardware and software separately and integrating it themselves.
Customer Objection: "We have smart engineers. We can build our own cloud experience by integrating hardware and software from different vendors.
Why should we pay for HPE GreenLake?"
How should a sales professional position the value of HPE GreenLake against this DIY approach?
- A. Focus on the faster time-to-value and reduced risk achieved with a pre-integrated, fully managed as-a-service platform like HPE GreenLake.
- B. Agree that the DIY approach is cheaper and suggest the customer only use HPE for hardware.
- C. Emphasize that HPE GreenLake offers more hardware configuration choices than a DIY approach.
- D. Explain that HPE GreenLake is primarily for customers who lack skilled engineers.
Correct Answer: A 🗳️
A CIO of a manufacturing company is outlining their strategic goals for the next three years.
Customer Strategic Goals:
- Goal 1: Increase operational efficiency on the factory floor by using predictive maintenance.
- Goal 2: Shift from large, infrequent technology investments to a more predictable, consumption-based financial model.
- Goal 3: Reduce the company's carbon footprint by optimizing IT infrastructure utilization.
Which market trends do these goals directly reflect?
- A. The standardization on a single hardware vendor and the outsourcing of all IT functions to a third party.
- B. A preference for public cloud-only deployments and a singular focus on reducing operational expenses above all else.
- C. The convergence of AI for business outcomes, the demand for flexible as-a-service consumption, and the growing importance of sustainability.
- D. A focus on traditional, on-premises IT purchasing and a move away from data-driven decision making.
Correct Answer: C 🗳️
An existing HPE GreenLake customer wants to expand their use of the platform. They have successfully deployed HPE GreenLake for Private Cloud Business Edition. Now, they want to provide unified, secure network management for their campus and branch offices via a consumption-based model.
Customer Scenario:
- Current State: HPE GreenLake customer for compute (Private Cloud BE).
- Goal: Add Network-as-a-Service (NaaS) for wired and wireless networks.
- Requirement: Must be managed through a cloud-based console and integrate with their as-a-service strategy.
Which HPE SaaS solution, integrated with the GreenLake platform, should be proposed to meet this NaaS requirement?
- A. OpsRamp, to monitor the existing Private Cloud.
- B. Data Services Cloud Console (DSCC), to manage storage for the network.
- C. HPE Financial Services, to create a custom lease for new switches.
- D. HPE GreenLake for Aruba (using Aruba Central), to deliver NaaS.
Correct Answer: D 🗳️
A retail customer with hundreds of branch locations is struggling to manage its distributed network infrastructure. They provide the following list of challenges to an HPE sales professional:
Customer Pain Points:
- Inconsistent network configurations across stores, leading to performance issues.
- Difficulty getting a unified view of wired, wireless, and WAN health.
- IT team is spending too much time on manual troubleshooting and device-by-device updates.
- Need to rapidly deploy new services to branches without sending technicians onsite.
Which HPE SaaS solution is specifically designed to address all these challenges?
- A. Data Services Cloud Console (DSCC)
- B. HPE GreenLake for Private Cloud Business Edition
- C. HPE Aruba Networking Central
- D. OpsRamp
Correct Answer: C 🗳️
An IT Manager is reviewing a feature comparison between their current on-premises IT monitoring tools and the OpsRamp AIOps platform.
Feature Comparison:
| Capability | Legacy Tools | OpsRamp (HPE SaaS) |
| : | : | : |
| Discovery & Monitoring | Manual, siloed by domain | Full-stack, hybrid cloud |
| Alerting | Static thresholds, high volume | AIOps-driven correlation |
| Remediation | Manual runbooks | Automated, policy-based |
| Management | Multiple, separate consoles | Unified, service-centric view | After reviewing the chart, the IT Manager states, "I'm concerned about alert fatigue. My team is overwhelmed with notifications, and they can't tell what's important." How should the sales professional use the information in the chart to address this specific objection?
- A. Emphasize that OpsRamp can automate the remediation of issues, so the alerts are less important.
- B. Explain that OpsRamp's full-stack discovery will find even more things to generate alerts for.
- C. Focus on the unified management console as the primary way to manage the high volume of alerts.
- D. Highlight that OpsRamp uses AIOps to correlate events, suppressing noise and intelligently escalating only the root-cause incidents, thus reducing alert fatigue.
Correct Answer: D 🗳️
