Reliable Salesforce Certified Platform User Experience Designer exam preparatory

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Salesforce Plat-UX-101 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Testing	11%	- Analyzing testing results and making recommendations - Planning and conducting usability testing
Topic 2: Configuration and Customization	10%	- Understanding declarative customization options for UX - Configuring Lightning pages and apps for optimal UX
Topic 3: UX Fundamentals	16%	- Understanding accessibility standards and guidelines - Describing the user-centered design process - Identifying user interface design principles
Topic 4: Interaction Design	14%	- Creating wireframes and prototypes - Designing effective page layouts - Defining user flows and interactions
Topic 5: Information Architecture	12%	- Creating effective labeling and categorization systems - Designing site maps and navigation structures
Topic 6: Salesforce Lightning Design System	13%	- Applying SLDS components and patterns - Identifying the purpose and resources of SLDS
Topic 7: Discovery	13%	- Identifying customer experience objectives and goals - Determining business needs and user needs - Analyzing existing user experiences and identifying gaps
Topic 8: Visual Design	11%	- Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces

Salesforce Certified Platform User Experience Designer Sample Questions:

Question #1

A UX Designer wants to quickly plan and communicate the intended page layouts of a community portal.
Which tool should they use?

A. High-fidelity Prototypes
B. UI Mockups
C. Wireframes

Reveal Solution Discussion 0

Correct Answer: C 🗳️

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Question #2

A UX Designer creates a set of patterns and guidelines for including visual indicators letting a user know which form fields are required. Which Usability Heuristic is being used in this case?

A. User Control and Freedom
B. Error diagnosis and recovery
C. Visibility of system status

Reveal Solution Discussion 0

Correct Answer: C 🗳️

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Question #3

A UX Designer at Cloud Kicks (CK) recommends a Salesforce Console application for CK's service representatives. The service representatives work on multiple support cases per hour, accessing them via queues, calls, or live chat. Which console navigation feature would NOT be relevant to the designer's recommendation?

A. Split view shows a list view at the same time as user's workspace.
B. Multiple subtabs can be opened beneath a single parent record.
C. Lower-resolution monitors will have a better user experience.

Reveal Solution Discussion 0

Correct Answer: C 🗳️

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Question #4

Cloud Kicks (CK) has been tracking the details of its storage facilities in an Excel sheet, where each facility is represented as a row and the details about each facility are represented by columns. How should CK store this information in Salesforce?

A. Objects to represent facility details and fields to store storage facilities
B. Objects to represent both storage facilities and facility details
C. Objects to represent storage facilities and fields to store facility details

Reveal Solution Discussion 0

Correct Answer: C 🗳️

Explanation: Only visible for BraindumpsIT members. You can sign-up / login (it's free).

Question #5

A UX Designer wants to understand the mental model of employees who have requested a new internal community. The brief specifies what the employees should be able to do on the site, but the designer needs to suggest a suitable information architecture that matches user expectations. Which technique should be used?