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HP HP2-I17 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Skills and Objection Handling | - Consultative Selling
|
| Customer Needs Analysis | - Business Requirements Identification
|
| HP Printing Value Proposition | - Differentiators and Competitive Positioning
|
| HP Printing Portfolio Knowledge | - HP LaserJet Portfolio
|
| Printing Solutions and Services | - Workflow and Document Solutions
|
| Industry Trends and Business Drivers | - Market Trends
|
HP Selling HP Printing Hardware 2020 Sample Questions:
1. An international advertising agency is looking to upgrade their printers but has limited space for new equipment. The agency produces high volumes of high-quality color images and full-bleed A3 brochures every month to share with their end users. Which HP solution should you recommend for this customer?
A) HP LaserJet Enterprise printers use high-yield cartridges for high-volume printing and produce professional-quality documents without a large footprint.
B) Small footprint HP PageWide solutions feature fast print speeds to produce high black and color saturation for professional-quality color documents.
C) HP Managed Print Services (MPS) products are designed for space efficiency and price competitiveness with increased yield, duty cycle, and speed.
D) HP ScanJet document capture solutions transform piles of paper into streamlined digital workflows for businesses of all sizes.
2. How does HP help companies automatically detect, stop, and recover from cyberattacks?
A) HP LaserJets use multifactor authentication to prevent unauthorized user access.
B) HP JetAdvantage Insights protects documents by encrypting data stored in cloud-based applications.
C) HP offers a combination of printer security features including hardware root of trust and Active Scan device authentication.
D) HP printing devices offer embedded security features such as network intrusion detectors and vulnerability scanners.
3. A new customer is considering a refresh of the company's printers and supplies. What question should you ask of the person in charge of printers and supplies?
A) How many employees are currently working from public places?
B) How much energy do your current printers consume and what are your energy goals?
C) What kind of security policy does the company have in place and are you meeting your targets?
D) How important is access to mobile printing capabilities?
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C |
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