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Exam ADM-201 brings you the Salesforce Certified Administrator certificate, that is one of more than 35 IT certifications offered by Salesforce - an American software company that sells business applications. Getting their certifications help candidates advance their careers.
ADM-201 - Salesforce Certified Administrator
The ADM-201 exam is part of the new Salesforce Certified Administrator credential certification program. This exam measures your ability and skills related to the broad knowledge of Salesforce applications. The Salesforce Certified Administrator credential is designed for those who have experience as a Salesforce Administrator. Candidates need to show knowledge of Salesforce applications, and they must be able to configure and manage Salesforce.
This is a list of covered topics:
- Maintain and customize Sales Cloud and Service Cloud applications
- Build reports, dashboards, and workflows
- Manage users, data, and security
The Salesforce certification exams can be scheduled as an onsite or online exam, but before that we suggest to you to try our free tests to test your preparation.
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Domain 5: Sales & Marketing Applications (14%)
Within this domain, the students should confirm their ability to define the sales process capacitates and impact depending on a scenario; determine the relevant sales productivity features with the help of opportunity tools, as well as understand when Price Books and products should be utilized depending on a scenario; define the capacities of campaign management and lead automation tools; define the Salesforce Content capacity.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
Salesforce ADM-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Organization Setup | 4% | - Lightning Experience vs Classic - User Interface - Currency Management - Fiscal Year - Company Information |
| Topic 2: Standard and Custom Objects | 8% | - Custom Object Creation - Object Relationships (Lookup, Master-Detail) - Roll-up Summary Fields - Standard Object Overview |
| Topic 3: Workflow and Process Automation | 17% | - Approval Processes - Process Builder - Flows (Screen Flows, Autolaunched Flows) - Workflow Rules - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) |
| Topic 4: User Setup | 8% | - Profile Configuration - User Creation and Management - Delegated Authentication - Role Hierarchy - Permission Sets - User Licenses |
| Topic 5: Security and Access | 12% | - Login Hours and IP Ranges - Record Access (OWD, Sharing Rules) - Object-Level Permissions - Field-Level Security - Salesforce Shield |
| Topic 6: Reports and Dashboards | 11% | - Report Types - Dashboard Components - Joined Reports - Summary Reports and Matrix Reports - Scheduling Reports - Report Builder |
| Topic 7: Service Cloud Applications | 10% | - Omni-Channel - Service Cloud Features - Web-to-Case and Email-to-Case - Cases and Entitlements - Service Contracts |
| Topic 8: Sales Cloud Applications | 10% | - Account and Contact Management - Forecasting - Sales Cloud Features - Products, Price Books, and Quotes - Opportunity Management |
| Topic 9: Data Management | 10% | - Duplicate Rules and Matching Rules - Data Loader - Data Import Wizard - Data Export - Data Quality Best Practices |
| Topic 10: Activity Management and Chatter | 4% | - Chatter Groups and Feeds - Chatter Best Practices - Tasks and Events |
| Topic 11: Salesforce Mobile App and Lightning Experience | 6% | - Lightning Experience Features - Salesforce Mobile App Configuration - Navigation and UI Customization |
